Self-service purchase capability arrives automatically and enabled by default. Due to this, individuals within the organization can buy subscriptions directly without contacting their IT department. Self-service purchasers are responsible for their own billing information, subscriptions, and license management.
In some cases, this change might be useful since the end-user doesn’t need to wait weeks/months to get approval/license from the IT department.
Through Self-service purchase, IT administrators lose their control over who could purchase and install Office 365. This also creates challenges in controlling data sprawling, compliance, and protection issues. Since Self-service purchase encourages Shadow IT, IT administrators are not gratified due to this change.
Microsoft is providing the setting to toggle self-service purchase before it rolls out, as most Admins would want to disable it 😉. So, it’s good to disable the self-service purchase capabilities now, if you decide to turn off this setting for your organization.
Dec 2021 UpdateBeginning on January 26, 2022, customers, and individuals without global or billing admin rights can sign up for Microsoft Project or Microsoft Visio 30-day trials before directly purchasing subscriptions or engaging their IT procurement team.
Block Self-service Purchase for Products using PowerShell:
Currently, there is no user interface solution to disable Self-service purchase in Office 365. You need to use PowerShell to block Self-service purchase.
Microsoft has created a PowerShell module ‘MSCommerce‘ particularly for this. At present, we need to disable self-service purchases for each power product separately. Microsoft is yet to release a global switch to turn off.
If Microsoft releases any new power product in future, then we might need to disable the self-service purchase capability!
The MSCommerce PowerShell module has the following capabilities currently.
- View the Self-service purchase status for your tenant.
- View the list of power products along with its self-service purchase status.
- Modify the self-service purchase option for each power products.
Install MSCommerce PowerShell Module:
Microsoft recommends using the PowerShell module in a Windows 10 device.
Note: To execute the cmdlet you need to be either Global or Billing admin.
1. Verify Self-service Purchase Status:
2. View the list of Power Products and its Self-service Purchase Status:
3. Turn off Self-Service Purchase of Individual Products via PowerShell:
Currently Microsoft offers 7 products under Self-service purchase. If you want to disable the self-service purchase for all seven products, you need to execute the cmdlet for each product.
To disable self-service purchase for Power Apps
To disable self-service purchase for Power Automate
To disable self-service purchase for Power BI
To disable self-service purchase for Project Plan 1
To disable self-service purchase for Project Plan 3
To disable self-service purchase for Visio Plan 1
To disable self-service purchase for Visio Plan 2
Script to Disable Self-service Purchase for All Products:
If all you wanted to disable the self-service purchase option for all power platform, project and visio products (currently available), then just run the code below.
More information about MSCommerce PowerShell module can be found here.
This error is due to an older version of Transport Layer Security (TLS). Please use TLS 1.2 or greater.
Upgrade to TLS 1.2: https://docs.microsoft.com/configmgr/core/plan-design/security/enable-tls-1-2
May 2020 Update: Self service Purchase User Request Workflow
Microsoft is planning to introduce a new feature called ‘Self service purchase user request workflow’ from June 2020. Once the feature is rolled out, blocked users will be able to submit a request to be unblocked. So, they can proceed with self-service purchasing. Admin can manage this request queue from the Admin center. i.e., admin can approve or reject the request.
June 2020 Update: Admin can Take Control of Self-service Purchase
Microsoft is planning to launch this feature from July 2020. With this feature, admin can take control of self-service subscription bought by users in their organization. This is useful when a user leaves the organization.
This feature will allow admins to
- Cancel the subscription
- Move users from the subscription to another subscription while canceling the original subscription
When the admin cancels the subscription, users with licenses will lose access to the specific product. The purchaser will still have access to the Microsoft 365 admin center and responsible for the remaining balance in the current billing period.
August 2020 Update: Microsoft Announced self-service purchase capabilities for Project and Visio
Microsoft has announced Self-service purchase capabilities for Microsoft Project (Project Plan 1 and Project Plan 3) and Visio products (Visio Plan 1 and Visio Plan 2).
This feature will be available from Sep 15, 2020. As early mentioned, you can disable self- service purchases using the given script.